We at the Alpha Hair pride in our high level of customer satisfaction. We supply top quality of virgin human hair extensions and lace systems.

As part of our quality assurance measures, every order is thoroughly inspected before shipping in order to maintain the premium standard requirement of our customers.

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Due to the nature of our products, all sales are final. Refunds are not allowed, however, exchanges may be accepted subject to the terms and conditions below:

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• All lace frontals, and lace closures will not be accepted for returns or exchanged once the order has been placed.

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• We will agree to exchange any purchased product for another product of equal value if the form is submitted within 24 hours of the recorded receipt of the items.

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• We will not accept any returns of any product where the seal holding the hair together has been untied meaning it cannot be, washed, brushed, worn, or altered in any way due to sanctification requirements.

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• We must receive the merchandise before an exchange can be made.